Wholesale Customer Policy
Eligibility Requirements
To qualify for wholesale pricing, customers must:
- Have a valid business license or ABN (Australian Business Number)
- Provide business registration documentation
- Complete our wholesale application process
Pricing Structure
Wholesale customers receive:
- Special discounted wholesale rates which, after approval, will be shown in the cart.
Minimum Order Requirements
Initial orders must meet a minimum value of $100 AUD. Subsequent orders require a no minimum.
Payment Terms
- Payable on completion of order.
Shipping & Delivery
- Shipping rates will be applied at checkout.
- Express delivery available at additional cost.
- Delivery: Sent via Australia Post within Australia and worldwide.
Returns & Exchanges
Wholesale returns are accepted within 3 days of delivery for:
- Defective or damaged products
- Incorrect items shipped
- Products must be in original packaging and condition
- Return shipping costs may apply unless due to our error
- We reserve the right to offer a refund or credit on any item
Application Process
To apply for wholesale pricing:
- Sign up for a new account online at www.dustyattic.com.au
- Email Jennifer Hedger at info@dustyattic.com.au
- Provide business documentation (ABN, business license)
- Allow 1-2 business days for approval
Contact Information
For wholesale inquiries, please contact:
Email: info@thedustyattic.com.au
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM AWST
Terms and conditions subject to change. Current as of September 2025.